OEM & ODM SERVICES
LLILIPUT designs, develops, and manufactures custom solutions for a variety of markets. The engineering team at LILLIPUT provides comprehensive design and engineering services including:
Analysis of requirements
Defining functional requirements, evaluating hardware test beds, designing schematic diagrams, defining brand requirements.
- Confirmation of mould structure and sample.
- Design of PCB boards, improvements to PCB designs, improvements to board systems, and debugging.
- Software development process, OS customization, Driver development, Software testing, and System testing.
- Instruction manual, Package design.
QUALITY TEST PROCESS
As a minimum requirement, LILLIPUT ensures that its products are subjected to the ≥11 Standard Testing.
- Inspecting raw materials
- Inspection of products
- Spray-testing with salt
- High/low temperature testing
- Test of vibration
protection Test of water resistance
- Test of dust resistance
- ESD (Electrostatic Discharge) test
- Lightning surge protection test
- EMC/EMI test
- EMC/EMI test disturbance power test
After Sale Service
Lilliput always strives to improve its pre-sales and after-sales services, as well as its market exploration. Since its establishment in 1993, the product sales volume and market share have steadily increased. “Think ahead always!” is the company’s motto, and it’s the operating concept “high quality for good credit, and excellent service for expanding the market”. It has subsidiaries in Zhangzhou, Hong Kong, and the United States.
Lilliput promises to provide one (1) year of free repair service for products purchased from us. All products manufactured by Lilliput are warranted against defects in materials and workmanship for a period of one (1) year from the date of delivery (excluding physical damage to the product). Any services provided beyond the warranty period shall be charged according to Lilliput’s price list.
If you need to return products for troubleshooting or servicing. Please e-mail, call, or fax Lilliput before sending any products, and we will issue a Return Material Authorization (RMA).
Lilliput will consider a replacement or other solutions, which shall be negotiated between the parties, if returned products (within warranty period) are either out of production or not repairable. Lilliput will consider a replacement or other solutions, which shall be negotiated by both parties.